To ensure the highest quality, majority of products manufactured by Duraline are made to order. For this reason delivery times can vary and are based on the products and quantities ordered.
Ship dates will be provided on the order confirmation email by a member of our sales team during regular business hours.
If you have any questions or concern’s about our products or your order, please reach out to us at 1-386-873-2990 or via our Contact Us page, and we will be happy to assist.
To apply for terms, please send us 4 trade references and 1 bank reference. Once verified, we will let you know of your terms and credit limit. (Please note that this process takes on average about 2 weeks to complete)
This will vary depending on stock status, material availability, production schedule and order quantity.
We list the most popular items and configurations on our website . If you need an item with a different cable length or size, chances are we already have them in our system. If we don’t, our Sales Team will work together with our in-house Engineers to create a new part to fit your specific requirements.
When placing an order directly on our website you can easily pay with PayPal or Amazon Pay. We also accept all major credit cards and wire transfers.
Once your order has been placed, a Sales Team member will process the order. Within 1-2 business days you will receive an order confirmation with the estimated ship date.
Yes! Just let us know the account number you want your order to be shipped against, (including zip code associated with that account)
Yes we do! (We do require a down payment before processing the order for any international purchases)
Yes, we sell to any & all business or private individuals.
Yes, there is a $100 minimum order requirement.
We are located in DeLand, Florida, USA. Our facility includes Sales & Customer Service, Accounting and Purchasing departments, and the factory where the products are being engineered, manufactured, molded and shipped from.
Beside our website, you can buy some selected products on Amazon and FedMall. We also have distributors across the country to assist you with any of our products.
For standard, web-listed items, our return policy is 90 days (with a 15% restocking fee, pending the return of unused, untampered products) Refunds are typically processed within 45 days. No returns are accepted on any custom orders.
We offer a 1-year warranty on all of our molded products. (We require the unaltered product to be returned to our facility, and a replacement will usually be shipped within 2 weeks of arrival)
Volume discounts are considered on an order-by-order basis.
We offer CNC and Swiss multi-axis machining, as well as plastic molding.